1. Đội ngũ nhân viên bệnh viện

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1. scrub nurse /ˈskrʌb nɜːs/ y tá phòng mổ
2. cardiologist /ˌkɑːdiˈɒlədʒɪst/ bác sĩ tim mạch
3. receptionist /rɪˈsepʃənɪst/ nhân viên lễ tân
4. surgeon /ˈsɜːdʒən/ bác sĩ khoa ngoại
5. physiotherapist /ˌfɪziəʊˈθerəpɪst/ chuyên gia vật lý trị liệu
6. radiologist /ˌreɪdiˈɒlədʒɪst/ bác sĩ X quang
7. consultant /kənˈsʌltənt/ bác sĩ tham vấn
8. anaesthetist /əˈniːsθətɪst/ bác sĩ gây mê
9. paediatrician /ˌpiːdiəˈtrɪʃn/ bác sĩ (chuyên khoa) nhi
10. porter /ˈpɔːtə(r)/ nhân viên bốc vác

An admission

Dialogue 1: P=paramedic, B=Mrs Benson
P: Can you hear me? Mrs. Benson?
B: Yes. Where am I? What happened?
P: You are in my ambulance. You’ve had a fall and we are taking you to hospital.
B: Yes. Now I remember.
Dialogue 2: R=radiologist, B=Mrs Benson
R: Right, Mrs. Benson. We’re going to have a closer look at your heart. Have you had an x-ray before?
B: Yes. I broke my leg once.
Dialogue 3: S=sister, B=Mrs Benson
S: Hello Mrs Benson. How do you feel?
B: Terrible. I’ve got a terrible headache and I need to use the toilet.
S: Ok. I’ll draw the curtains and you can use a bedpan. Doctor Bright is coming to have a look at you in a moment.
Dialogue 4: C=consultant, B=Mrs Benson
C: Mrs. Benson. We’ve been worried about you but I’ve got good news. The x-ray shows your heart is clear and Sister says your blood pressure is back to normal. How are you feeling?
B: I feel fine now.
C: Good. I am going to prescribe some medicine and I’m discharging you.
Dialogue 5: R=receptionist, B=Mrs Benson
R: Right, Mrs. Benson. So you want to make an outpatients appointment for next week?
B: Yes, please.
R: Thursday at four?
B: Fine.
R: Good. Next Thursday at four o’clock to see Doctor Lee in Outpatients.

A job interview

I = Interviewer, R = Rachel
I: Ok Rachel, let’s start the interview with a few questions. Your CV says that you are working at City Hospital.
R: Yes, in the operating theatre.
I: Are you a fully-qualified scrub nurse?
R: Not yet. At the moment I’m doing a part-time course and working at the same time. I’m preparing for the exams, which are next month. It’s hard, especially when I am working a night shift and going to lectures next day.
I: Tell us about your job. What do you do every day?
R: Well, I assist the surgeons. I prepare the instruments for surgery and I help with the operations.
I: What do you like best about being a scrub nurse?
R: I like watching operations, but it’s the contact with the patients that is most rewarding.
I: So, why are you applying for a new job?
R: Well, I’m very happy in my job, but I want more responsibility

Florence Nightingale ( 1820-1910 ) was the founder of modern nursing. She dramatically improved conditions for soldiers in field hospitals, and educated people about the importance of hygiene. She saved thousands of lives and became very famous. She later started her own training college for nurses, and wrote many books on nursing.
Tiếng Việt
Florence Nightingale (1820-1910) là người sáng lập ngành điều dưỡng hiện đại. Bà đã cải thiện điều kiện cho những người lính trong bệnh viện dã chiến một cách đáng kể và dạy mọi người về tầm quan trọng của vệ sinh. Bà đã cứu sống hàng ngàn người và trở nên rất nổi tiếng. Sau đó, bà tự thành lập trường cao đẳng đào tạo y tá và viết nhiều sách về điều dưỡng.
The Nursing Profession
One hundred and fifty years ago, nurses were unpaid, untrained, and unpopular, but then Florence Nightingale made nursing into a profession. The methods she introduced in the 150s were copied all over the world, and now nursing is a career with a three – or four-year training, qualifications, grades, unions, and pensions.
In Britain, every nurse is on a grade. The grade depends on experience and skills, and each grade has different responsibilities and pay. On the bottom grades are unqualified auxiliary nurses who do the routine work on hospital wards. On the top grades are nursing officers, who are usually administrators.
Auxiliary nurses are on the bottom grades, but student nurses get the lowest pay. However, students don’t stay at the bottom of the pay scale forever. When they qualify, they start working on a middle grade. As they get experience, they can get promotion and move up the ranks to become staff nurse, then sister (charge nurse if a man), and perhaps eventually nursing officer.
Many nurses work shifts, and often they work overtime to earn more money. After basic training, many nurses choose to do further study and become specialists. Nurses can specialize in many different fields – there are triage nurses working in Casualty, and psychiatric nurses who treat the mentality ill. There are breath visitors who visit patients in their own homes, practice nurses working in GPs’ surgeries, and midwives who deliver babies.
Many of them say they do not get enough pay and respect for the work they do. They say that the work is physically and mentally hard, that they work long hours and get very tired. But they also say that there are many great rewards which have nothing to do with money.

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